Privacy

Our contact details are listed below.

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics that you submit via web forms or via email to us.
• Technical identifiers, such as IP addresses, login names and email addresses.
• Other data that you submit to us when using our services

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have browsed our websites or connected to our systems or services and certain technical identifiers will be collected as part of technical operations and retained for analysis.
• You have communicated with us about the services we provide and in the process of communication you have provided personal identifiers to us. Technical identifiers will incidentally also be provided as part of that communication.
• You have used our services and in the process of such use you have provided personal identifiers to us. Technical identifiers will incidentally also be provided as part of that communication and use.
• You have used our services and in the process of such use you have provided other data to us which may contain personal data.

We use the information that you have given us in order to:

• Provide the service to you that you have requested.
• Send you operational and product-related communications about our services if you are a user of the services.
• Maintain service availability and to secure our systems, services and data.
• Respond to your communications to us and to maintain context in our communications with you over time.
• Send you marketing- or sales-related communications about our services if you have registered for these communications.
• Improve our services using anonymized data.

We may share this information with service providers in the European Economic Area (EEA) using European Commission approved Standard Contractual Clauses (SCCs) for business processes identified above.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

1. Your consent for marketing and sales communications. You are able to remove your consent at any time. You can do this by contacting us and we will remove your information from the marketing and sales communications processes as soon as practicably possible.
2. We have a contractual obligation to provide the services to you. When your contract with us ends, your personal and other data will be deleted within 90 days, with the exception noted in the legal oblication and legitimate interest sections below. We are happy to provide a "certificate of erasure" email to you on request.
3. We have a legal obligation to maintain information related to our sales and accounts receivables processes for seven years, and this may include personal data associated with the contracting and paying entities.
4. We have a legitimate interest to maintain information about our business contacts and the process of contracting and contract termination. Personal data used in the communications with you about the service, contract and service operation with you will be deleted within 2 years of the end of our last contact with you.

How we store your personal information

Your information is securely stored on physical media in computer systems in the European Economic Area. Transmission across open, public networks is always done within channels using industry-standard encryption.

Data is stored on encrypted disks in databases with proportionate access controls or in encrypted files. Data deletion occurs through the deletion of records or files using system facilities. Backups are stored on systems with equivalent security measures as production systems. No production data is used in development or testing contexts.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. We hope to respond with significantly more alacrity than that.

Please note that our legal obligations and legitimate interests may override certain of your rights in specific cases. We will do our best to explain these situations and help you avoid them upon request.

Please contact us if you wish to make a request on the basis of your data protection rights.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at inventori.se (Contact information below). You can also contact your data protection authority.

How to contact us

E-mail: info@inventori.se